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Bots From Extension: servicenow

ServiceNow

Deprecated

  • This extension has been deprecated
  • You may continue to use the extension but replacement extension servicenow_v2 is recommended

This extension provides 10 bots.





Bot @snow:append-to-table

Bot Position In Pipeline: Sink

Append data to a ServiceNow table

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
table* Text ServiceNow table name
id_cols* Text Comma separated list of column names uniquely identify a ServiceNow table row
data_cols* Text Comma separated list of columns that will be update in the target SreviceNow table







Bot @snow:attach-to-incident

Bot Position In Pipeline: Sink

Attach specified dataset as an attachment to incidents. Incident number is expected as 'number' column in input

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
dataset Text Attach specified dataset to the input dataframe incident 'number'
attachment_name Text Attachment name, default is same as dataset name with .csv extension
id_field_name Text number Type of value in 'number' field column. Can be one of 'number' or sys_id'







Bot #snow:change-requests

Bot Position In Pipeline: Source

ServiceNow Change Requests

This bot expects Full CFXQL.

Bot translates the Query to native query of the Data source supported by this extension.







Bot #snow:cmdb-computers

Bot Position In Pipeline: Source

ServiceNow CMDB Computers

This bot expects Full CFXQL.

Bot translates the Query to native query of the Data source supported by this extension.







Bot #snow:cmdb-config-items

Bot Position In Pipeline: Source

ServiceNow CMDB All Configuration Items

This bot expects Full CFXQL.

Bot translates the Query to native query of the Data source supported by this extension.







Bot #snow:cmdb-network

Bot Position In Pipeline: Source Sink

ServiceNow CMDB Network

This bot expects Full CFXQL.

Bot translates the Query to native query of the Data source supported by this extension.







Bot #snow:incidents

Bot Position In Pipeline: Source Sink

ServiceNow Incidents

This bot expects Full CFXQL.

Bot translates the Query to native query of the Data source supported by this extension.







Bot #snow:incidents-update

Bot Position In Pipeline: Source Sink

ServiceNow Incidents

This bot expects Full CFXQL.

Bot translates the Query to native query of the Data source supported by this extension.







Bot @snow:query-table

Bot Position In Pipeline: Source

Get data from specified ServiceNow table

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
table* Text ServiceNow table name







Bot @snow:update-table

Bot Position In Pipeline: Sink

Update data in a ServiceNow table

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
table* Text ServiceNow table name
mandatory_cols* Text Comma separated list of column names that must be present in input dataset
optional_cols Text Comma separated list of column names that may be present in input. They are included in ServiceNow
append if present.