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Bots From Extension: cisco-support

Cisco Support API - Collect bugs information from Cisco Devices

This extension provides 11 bots.





Bot @cisco-support:cisco-bugs-by-bid

Bot Position In Pipeline: Source

Lists bugs information of Cisco devices by bug id's

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
bug_ids* Text Supports comma separated bug IDs







Bot @cisco-support:cisco-bugs-by-kw

Bot Position In Pipeline: Source

Lists bugs information of Cisco devices by keywords

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
keyword* Text Supports comma separated keywords
status Text Status of the bug; O = Open, F = Fixed, T=Terminated
modified_date Text Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5
= All
severity Text Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity
5, 6 = Severity 6
sort_by Text Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count,
modified_date_earliest (earliest first)







Bot @cisco-support:cisco-bugs-by-pid

Bot Position In Pipeline: Source

Lists bugs information of Cisco devices by product id

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
product_id* Text Only one base product ID can be submitted
status Text Status of the bug; O = Open, F = Fixed, T=Terminated
modified_date Text Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5
= All
severity Text Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity
5, 6 = Severity 6
sort_by Text Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count,
modified_date_earliest (earliest first)







Bot @cisco-support:cisco-bugs-by-pid-swr

Bot Position In Pipeline: Source

Lists bugs information of Cisco devices by product id and software release

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
product_id* Text Only one base product ID can be submitted
software_releases* Text Supports comma separated software versions
status Text Status of the bug; O = Open, F = Fixed, T=Terminated
modified_date Text Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5
= All
severity Text Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity
5, 6 = Severity 6
sort_by Text Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count,
modified_date_earliest (earliest first)







Bot @cisco-support:cisco-bugs-by-pn-aswr

Bot Position In Pipeline: Source

Lists bugs information of Cisco devices by product name and affected software releases

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
product_name* Text Supports only one product name
affected_releases* Text Software version of the affected software release
status Text Status of the bug; O = Open, F = Fixed, T=Terminated
modified_date Text Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5
= All
severity Text Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity
5, 6 = Severity 6
sort_by Text Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count,
modified_date_earliest (earliest first)







Bot @cisco-support:cisco-bugs-by-pn-fswr

Bot Position In Pipeline: Source

Lists bugs information of Cisco devices by product name and fixed-in software releases

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
product_name* Text Supports only one product name
fixed_in_releases* Text Software version of the fixed-in software release
status Text Status of the bug; O = Open, F = Fixed, T=Terminated
modified_date Text Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5
= All
severity Text Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity
5, 6 = Severity 6
sort_by Text Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count,
modified_date_earliest (earliest first)







Bot @cisco-support:cisco-bugs-by-ps-aswr

Bot Position In Pipeline: Source

Lists bugs information of Cisco devices by product series and affected software releases

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
product_series* Text Supports only one product series
affected_releases* Text Software version of the affected software release
status Text Status of the bug; O = Open, F = Fixed, T=Terminated
modified_date Text Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5
= All
severity Text Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity
5, 6 = Severity 6
sort_by Text Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count,
modified_date_earliest (earliest first)







Bot @cisco-support:cisco-bugs-by-ps-fswr

Bot Position In Pipeline: Source

Lists bugs information of Cisco devices by product series and fixed in software releases

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
product_series* Text Supports only product series
fixed_in_release* Text Software version of fixed-in software release
status Text Status of the bug; O = Open, F = Fixed, T=Terminated
modified_date Text Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5
= All
severity Text Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity
5, 6 = Severity 6
sort_by Text Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count,
modified_date_earliest (earliest first)







Bot @cisco-support:cisco-eox

Bot Position In Pipeline: Sink

Lists EoX information of Cisco devices by product id(s), serial number(s) or software version(s)

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
column_name* Text Column Name(s) which contains Product IDs, Serial Numbers or Software Releases.
type* Text Type of input. Choose from product_id, serial_number and software_release
os_type Text Operating System for the product (used by software_release, Optional)
continue_on_failure Text no Continue on API failure.
retry Text 0 Number of times to retry
retry_interval Text 5 Time between each retry







Bot @cisco-support:cisco-eox-by-dates

Bot Position In Pipeline: Source

Lists EoX information of Cisco devices between dates

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
start_date* Text Supported format for start_date is: YYYY-MM-DD
end_date* Text Supported format for end_date is: YYYY-MM-DD







Bot @cisco-support:cisco-product-info

Bot Position In Pipeline: Sink

Lists product information of Cisco devices by product id(s) or serial number(s)

This bot expects a Restricted CFXQL.

Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot

Parameter Name Type Default Value Description
column_name* Text Column Name which contains Product IDs or Serial Numbers.
type* Text Type of input. Choose from product_id or serial_number
version Text v1 API Version. Choose either v1 or v2. v2 not supported for product_id
continue_on_failure Text no Continue on API failure.
retry Text 0 Number of times to retry
retry_interval Text 5 Time between each retry