Bots From Extension: cisco-support
Cisco Support API - Collect bugs information from Cisco Devices
This extension provides 12 bots.
Bot @cisco-support:cisco-bugs-by-bid
Bot Position In Pipeline: Source
Lists bugs information of Cisco devices by bug id's
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| bug_ids* | Text | Supports comma separated bug IDs |
Bot @cisco-support:cisco-bugs-by-kw
Bot Position In Pipeline: Source
Lists bugs information of Cisco devices by keywords
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| keyword* | Text | Supports comma separated keywords | |
| status | Text | Status of the bug; O = Open, F = Fixed, T=Terminated | |
| modified_date | Text | Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5 = All |
|
| severity | Text | Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity 5, 6 = Severity 6 |
|
| sort_by | Text | Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count, modified_date_earliest (earliest first) |
Bot @cisco-support:cisco-bugs-by-pid
Bot Position In Pipeline: Source
Lists bugs information of Cisco devices by product id
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| product_id* | Text | Only one base product ID can be submitted | |
| status | Text | Status of the bug; O = Open, F = Fixed, T=Terminated | |
| modified_date | Text | Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5 = All |
|
| severity | Text | Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity 5, 6 = Severity 6 |
|
| sort_by | Text | Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count, modified_date_earliest (earliest first) |
Bot @cisco-support:cisco-bugs-by-pid-swr
Bot Position In Pipeline: Source
Lists bugs information of Cisco devices by product id and software release
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| product_id* | Text | Only one base product ID can be submitted | |
| software_releases* | Text | Supports comma separated software versions | |
| status | Text | Status of the bug; O = Open, F = Fixed, T=Terminated | |
| modified_date | Text | Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5 = All |
|
| severity | Text | Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity 5, 6 = Severity 6 |
|
| sort_by | Text | Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count, modified_date_earliest (earliest first) |
Bot @cisco-support:cisco-bugs-by-pn-aswr
Bot Position In Pipeline: Source
Lists bugs information of Cisco devices by product name and affected software releases
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| product_name* | Text | Supports only one product name | |
| affected_releases* | Text | Software version of the affected software release | |
| status | Text | Status of the bug; O = Open, F = Fixed, T=Terminated | |
| modified_date | Text | Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5 = All |
|
| severity | Text | Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity 5, 6 = Severity 6 |
|
| sort_by | Text | Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count, modified_date_earliest (earliest first) |
Bot @cisco-support:cisco-bugs-by-pn-fswr
Bot Position In Pipeline: Source
Lists bugs information of Cisco devices by product name and fixed-in software releases
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| product_name* | Text | Supports only one product name | |
| fixed_in_releases* | Text | Software version of the fixed-in software release | |
| status | Text | Status of the bug; O = Open, F = Fixed, T=Terminated | |
| modified_date | Text | Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5 = All |
|
| severity | Text | Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity 5, 6 = Severity 6 |
|
| sort_by | Text | Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count, modified_date_earliest (earliest first) |
Bot @cisco-support:cisco-bugs-by-ps-aswr
Bot Position In Pipeline: Source
Lists bugs information of Cisco devices by product series and affected software releases
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| product_series* | Text | Supports only one product series | |
| affected_releases* | Text | Software version of the affected software release | |
| status | Text | Status of the bug; O = Open, F = Fixed, T=Terminated | |
| modified_date | Text | Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5 = All |
|
| severity | Text | Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity 5, 6 = Severity 6 |
|
| sort_by | Text | Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count, modified_date_earliest (earliest first) |
Bot @cisco-support:cisco-bugs-by-ps-fswr
Bot Position In Pipeline: Source
Lists bugs information of Cisco devices by product series and fixed in software releases
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| product_series* | Text | Supports only product series | |
| fixed_in_release* | Text | Software version of fixed-in software release | |
| status | Text | Status of the bug; O = Open, F = Fixed, T=Terminated | |
| modified_date | Text | Last modified date of the bug; 1 = Last Week,2 = Last 30 Days,3 = Last 6 Months,4 = Last Year,5 = All |
|
| severity | Text | Severity of the bug; 1 = Severity 1, 2= Severity 2, 3 = Severity 3, 4 = Severity 4, 5 = Severity 5, 6 = Severity 6 |
|
| sort_by | Text | Parameter on which to sort the results: status, modified_date (recent first), severity, support_case_count, modified_date_earliest (earliest first) |
Bot @cisco-support:cisco-case-details-by-id
Bot Position In Pipeline: Source
Lists detailed information of Cisco devices for the specified case.
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| case_id* | Text | Supports only one Case ID |
Bot @cisco-support:cisco-eox
Bot Position In Pipeline: Sink
Lists EoX information of Cisco devices by product id(s), serial number(s) or software version(s)
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| column_name* | Text | Column Name(s) which contains Product IDs, Serial Numbers or Software Releases. | |
| type* | Text | Type of input. Choose from product_id, serial_number and software_release | |
| os_type | Text | Operating System for the product (used by software_release, Optional) | |
| continue_on_failure | Text | no | Continue on API failure. |
| retry | Text | 0 | Number of times to retry |
| retry_interval | Text | 5 | Time between each retry |
Bot @cisco-support:cisco-eox-by-dates
Bot Position In Pipeline: Source
Lists EoX information of Cisco devices between dates
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| start_date* | Text | Supported format for start_date is: YYYY-MM-DD | |
| end_date* | Text | Supported format for end_date is: YYYY-MM-DD |
Bot @cisco-support:cisco-product-info
Bot Position In Pipeline: Sink
Lists product information of Cisco devices by product id(s) or serial number(s)
This bot expects a Restricted CFXQL.
Each parameter may be specified using '=' operator and AND logical operation
Following are the parameters expected for this Bot
| Parameter Name | Type | Default Value | Description |
|---|---|---|---|
| column_name* | Text | Column Name which contains Product IDs or Serial Numbers. | |
| type* | Text | Type of input. Choose from product_id or serial_number | |
| version | Text | v1 | API Version. Choose either v1 or v2. v2 not supported for product_id |
| continue_on_failure | Text | no | Continue on API failure. |
| retry | Text | 0 | Number of times to retry |
| retry_interval | Text | 5 | Time between each retry |